Question 1

What is the minimum deposit to start?

Accepted Answer

You can open and fund an account from £190 minimum. You're welcome to add more capital as your strategy develops and your confidence grows.

Question 2

How do I withdraw my money?

Accepted Answer

Withdrawals are simple — request them anytime through your dashboard. Funds go back to your chosen payment method within standard processing timeframes.

Question 3

Is my capital safe?

Accepted Answer

Your account is protected with bank-grade security and identity verification. As with all investing, your capital carries risk and can go down as well as up.

Question 4

How fast can I begin investing?

Accepted Answer

Registration typically takes just a few minutes. Once your opening deposit is cleared, you can set up your investment plan immediately.

Question 5

Are there charges I don't know about?

Accepted Answer

All costs are shown upfront before you commit. You'll always see exactly what applies to your plan — no hidden surprises.

Question 6

What is the minimum age required?

Accepted Answer

You must be at least 18 years old to register and invest. We'll verify your age and identity as part of the account setup process.

Question 7

What payment methods can I use?

Accepted Answer

We accept major debit and credit cards, bank transfers, selected e-wallets and cryptocurrency. Your full range of options appears at the deposit stage.

Question 8

When can I reach customer support?

Accepted Answer

Our team is available Monday to Friday, 9:00 to 18:00 GMT, and we aim to respond to every query within one working day.

Question 9

What about tax on my returns?

Accepted Answer

Tax on any investment gains is your responsibility under the rules of your country. We advise keeping proper records and speaking with a qualified tax specialist.

Question 10

What is KYC verification?

Accepted Answer

KYC (Know Your Customer) is standard identity verification that keeps accounts secure. It's a routine requirement when you open any investment account.

Question 11

Do I need trading experience?

Accepted Answer

No experience needed at all. You'll have a dedicated personal financial analyst who guides you throughout, so market knowledge isn't required.

Question 12

Who manages my portfolio?

Accepted Answer

A dedicated financial analyst, backed by AI technology, manages your investments according to your goals and risk profile. Humans make the decisions — AI supports them.

Question 13

Is the platform regulated?

Accepted Answer

Yes — we comply fully with UK financial standards and security regulations. Account protection and verification are built into every step.

Question 14

Can I increase my investment later?

Accepted Answer

Absolutely. Top up your balance whenever you're ready and adjust your strategy with your analyst as your goals and circumstances change.

We're here to help.

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